Mark Ficken Ford Lincoln Service Center

Where Your Vehicle is Our Business

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Ford Service

Loaner Cars, Shuttle Services and More

Mark Ficken Ford Lincoln in Charlotte, NC has lots of options to help with your service needs. If your vehicle is under factory warranty, we can provide you a replacement vehicle. We also offer discounted rentals to our guest. If a shuttle is more up your alley, we’d be happy to drop you off and pick you up the same day within 10 miles of our location. See your advisor for details.

While You Wait

Free WiFi

Free Coffee


At Mark Ficken Ford Lincoln, we firmly believe that taking pride in your vehicle means taking excellent care of it whenever possible. When it comes to that particular goal, only the dedicated team at our service department is prepared to do whatever it takes to provide you with superior, unbeatable service at all times.

As a locally owned and operated service center, we’ve gone out of our way to make the process of booking an appointment quick and painless. You can schedule your appointment right online with your smartphone, tablet or computer – always picking the time that is the most convenient for you.

Pay Online or By Phone – the Choice is Yours

We can also send you a text when we’re done, or if we find any problems you need to be aware of. When the time comes, skip the service line and pay from your smartphone, tablet or laptop!

Send us your cell

Step 1

Speak to an Advisor about the program.

We'll send you updates

Step 2

As work on your vehicle progresses, we’ll send you updates to keep track on the progress of your vehicle.

Your car is ready

Step 3

Once your vehicle is ready you pay online and avoid any unnecessary wait.